Southwest assigns each passenger a boarding group letter - A, B or C - and a position from 1-60 when the traveler checks in for his or her flight.
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Related: How to change or cancel a Southwest Airlines flight (Photo by Andrea Bacle Photography for The Points Guy) If there’s already someone else in the seat you want, you’ll have to pick a new spot. This should go without saying, but you can’t sit in someone else’s lap unless you’re under the age of 2. There are a few exceptions, of course: If you want to sit in an exit row, you still have to meet the Federal Aviation Administration’s age and physical requirements. There are no assigned seats - not even at the very front of the plane. The airline has an open seating policy, which means you can sit just about anywhere you want: up front, way in the back or right in the middle. The similarities largely end there, though, because Southwest’s boarding process is truly unlike that of any other airline. Like many other airlines, Southwest begins boarding about 30 minutes before a flight is scheduled to depart. Related: These are the best Southwest Airlines credit cards How Southwest boarding works Our comprehensive guide will answer all your questions on how to get the best seat on your next Southwest Airlines flight.įor more TPG news delivered each morning to your inbox, sign up for our daily newsletter. However, Southwest’s unique boarding process does not assign specific seats to travelers - a process that can be baffling for first-time travelers, infrequent flyers or simply those new to the airline. Related: Battle of the airlines: Why I think Southwest Airlines is the best
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The airline does things right in many ways that other airlines do not: offering two free checked bags per person making it easy for parents to sit with young children not charging onerous fees having a simple way to earn elite status offering a family of credit cards and giving passengers three ( soon to be four) booking fares. Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points.Editor’s note: This is a recurring post, regularly updated with new information.įew airlines command the customer devotion of Southwest Airlines, considered one of America’s most family-friendly aviation brands. Sign up for Rapid Rewards® and earn points on your flights. Use our app to quickly book all of your travel needs. More of a rental car person? You can do that in the app, too. Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking.
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2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.Ĭontact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.” Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies.ġAvailable only on WiFi-enabled aircraft. Your unused Southwest® Travel Funds show up automatically when you tap ‘View Funds’ within ‘My Account.’ You can now use Travel Funds, Southwest LUV Vouchers, and Gift Cards when changing your flight in the app.
Don’t forget to add your Mobile Boarding Passes to Apple Wallet!Īpple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods - PayPal® or Credit/Debit Cards. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Get mobile boarding passes for all passengers on your trip 24 hours in advance. Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status, and more. Use Face ID® to make booking even faster! You can also store your credit cards. Plus, add extras like EarlyBird Check-In®.īook a trip in just a few quick taps.
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